Privacy Policy
Effective Date:30 May 2025
Thank you for choosing to be part of our community at FramesDeal (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how FramesDeal collects, uses, discloses, and safeguards your information when you use our mobile application (“App”) and our website https://www.framesdeal.co.in. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not use the App or our services.
1. What Information Do We Collect?
Personal Information You Voluntarily Provide:
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Name
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Email Address
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Phone Number
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Shipping/Billing Address
Providing this information is optional, and users may choose not to disclose it unless required for specific actions such as placing an order or receiving support.
Information Automatically Collected:
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Device information (OS, device ID)
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Log data (IP address, access times, pages viewed)
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Cookies or similar tracking technologies (on the website only)
2. How Do We Use Your Information?
We use the information we collect in the following ways:
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To process orders, deliveries, and returns
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To manage user accounts and preferences
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To communicate order updates or promotional offers (with your consent)
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To improve app functionality and user experience
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For customer support and feedback handling
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To comply with legal obligations or resolve disputes
3. Do You Have to Share This Information?
No, providing personal data like name, email, and address is optional unless required for order delivery. Users can browse the app without submitting personal information, but certain features like order placement may be limited.
4. Will Your Information Be Shared?
We do not sell your personal information. We may share your data only:
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With logistics or delivery partners to fulfill your order
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With payment providers to process transactions
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With third-party services to analyze and improve app performance
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When required by law enforcement or legal processes
5. How Do We Store and Protect Your Data?
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We implement industry-standard encryption and security practices.
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Data is stored securely on cloud services and limited to authorized personnel only.
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We retain your data only as long as necessary to fulfill our obligations to you or as required by law.
6. Children’s Privacy
We do not knowingly collect data from or market to children under 13 years of age. If you are a parent or guardian and believe your child has provided us information, contact us for deletion.
7. Your Privacy Rights
You have the right to:
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Access and review your personal data
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Correct or update any information
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Delete your account or request data deletion
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Opt-out of marketing communications
To exercise these rights, please email us at support@framesdeal.co.in.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please read their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to stay compliant with relevant laws or app store policies. Changes will be reflected on this page with a new effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@framesdeal.co.in
Website: https://www.framesdeal.co.in